(2 articles) Why We Love to Hate HR -- and What HR Can Do About It | Why Innovation Depends on Intellectual Honesty

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You Might Like � � � You Might Like � � � � � � � � � Don't like ads? Go ad-free with TradeBriefs Premium Why We Love to Hate HR…and What HR Can Do About It    Complaints against HR, which are nothing new, have a cyclical quality. They’re driven largely by the business context. When companies are struggling with labor issues, HR is seen as a valued leadership partner. When things are smoother all around, managers wonder what the function is doing for them. CEOs are rarely experts on workplace issues, so the HR team can show them what they should care about—such as layoffs, recruiting, flexible work arrangements, and performance management—and why. HR departments don’t usually calculate ROI for their programs, but quantifying costs and benefits turns talent decisions into business decisions. Continued here Why Innovation Depends on Intellectual Honesty    Innovation flourishes when people on a team openly debate and disagree. The question is how to get them to speak their minds, particularly when it means challenging their leaders or acknowledged experts. Some management experts argue that the best way to get people to speak up is to create psychological safety — an atmosphere described by Harvard professor Amy Edmondson as one in which "people feel accepted and comfortable sharing concerns and mistakes without fear of embarrassment or retribution." But research also indicates that feeling that it's safe to dissent isn't the only important factor for ensuring healthy debate. In our studies of innovators and their teams, we've found there can be a tension that few people recognize between psychological safety and intellectual honesty: that is, a culture in which team members will proactively voice their ideas and disagreements in a rational and constructive way (like the Star Trek character Mr. Spock, but with acknowledgment of their human emotions and biases). Intellectual honesty significantly increases a team's ability to innovate — particularly to create breakthrough innovations — because it unleashes the knowledge of team members. Continued here

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