
 | From the Editor's Desk
High-Tech Touchpoints Are Changing Customer Experience We see three opportunities for business leaders who want to enhance their companies’ CX and drive greater satisfaction. First, focus on frictionless commerce. Second, consider augmented experiences. Finally, emphasize intuitive interactions.
Apple launched the iPod in 2001 with the mission of “putting 1,000 songs in your pocket.” Fast forward two decades, and L’Oreal is taking a step toward transforming cosmetics by enabling women to carry 1,000 shades of lipstick in their purse. The key is a connected device that prints lipstick for its Yves Saint Laurent line. Customers upload a photo of their outfit to the YSL app, which generates a few colors to match. After using augmented reality to finetune the colors to get exactly the shade they desire, the customer presses a button, and the device prints a few drops of the lipstick.
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WorkNATO, world leaders condemn Russia's 'dangerous and irresponsible' nuclear rhetoric The EU\'s high representative for foreign affairs, Josep Borrell, wrote that the EU \"stands ready\" to enact further sanctions against Russia. He called Russia\'s announcement an \"irresponsible escalation\" and a threat to European security.
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WorkUS indicts alleged Russian spy who tried to infiltrate ICC in The Hague Last week, the Guardian reported on a couple detained in Slovenia, who authorities in Ljubljana believe are illegals working for the SVR, Russia’s foreign intelligence service. The pair posed as Argentinians and spoke Spanish to each other and their two small children. � |  | WorkJoan Mitchell, Claude Monet, Equals, Together At Saint Louis Art Museum “Monet/Mitchell” doesn’t present these equally brilliant artists in opposition to each other, it isn’t “Monet vs. Mitchell,” this pairing allows both to be elevated–great athletes playing alongside each other, attaining new heights in the process. Mitchell does not derive from Monet, she extends and expands upon a foundation he built, creating her own foundation from which others have subsequently extended and expanded, artists no more derivative of her than she was of him. Work
WorkWork � |  | WorkWork � |  | WorkWorkImran Khan pitches recovery plan for Pakistan Pakistan's former prime minister Imran Khan held a mega public rally overnight in Lahore. During the address, he alleged that the ruling coalition has no plan to save the country from the crisis in which it finds itself engulfed in since last year. � |  | WorkWork � |  | WorkWork � |  | WorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkWorkStandard Chartered agrees to sell business in Jordan Standard Chartered plans to sell its Jordanian business to Arab Jordan Investment Bank (AJIB) , the two parties said on Sunday, as the emerging markets-focused lender presses ahead with plans to exit seven markets in Africa and the Middle East. WorkWorkWorkWorkWorkWork2023 McDonald's All American boys' game: 5 things to know Last year\'s contest came down to three exciting dunkers in Dillon Mitchell, Nick Smith and South Carolina\'s Ashlyn Watkins. Watkins, with an assist from Jarace Walker, became just the third girl to win the event. Some favorites from the boys\' side this year are James, Sean Stewart, Ron Holland, Booker and Mookie Cook. The top candidates to win the 3-point shooting contest are Buzelis, Aden Holloway, Jared McCain, Mackenzie Mgbako, Sheppard and Stojakovic. WorkHere’s How You Can Help the Victims of the Mississippi Tornadoes The American Red Cross has trained disaster workers on the ground and is deploying additional workers and aid supplies. You can donate specifically to help people affected by the tornadoes here or by texting the word TORNADO to 90999 to make a $10 donation. WorkTwitter Says Parts of Its Source Code Were Leaked Online The person who leaked Twitter’s source code appeared to go by the name “FreeSpeechEnthusiast” on GitHub, according to Twitter’s legal filing. The user’s pseudonym appears to reference Mr. Musk, who has referred to himself as a “free speech absolutist.” WorkWorkWorkWorkThe story of how Dave took the long road to become a neobank Insider published a couple of articles about HR/fintech startup Deel this past week, taking a look at the company’s culture, its practice of hiring so many independent contractors (event its CEO is one!) and the question of whether employees were misclassified as independent contractors. You can read those articles here and here. WorkHudson not thinking about U.S. future after rout \"We\'ve gone into games where we are fully expecting for him to play a certain way, and he changes it. So he is a very, very good coach. I think that\'s the starting point. And then I think they\'re a team that they have a really good mentality in terms of just an honest, aggressive team, work really hard, clearly believe in what the coach has asked them to do.\" |
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